South Africa

Cheap Flights - Welcome Onboard

Your comfort and enjoyment on any flight is important, but it is your safety on a flight that is our your carriers primary concern. The information below will help ensure your journey is safe and that you enjoy your flight.

Call Bell

Should you wish to attract the attention of the cabin crew, use the call bell that is situated in either the panel above your head or on some aircraft in the armrest of your seat. By pressing the call bell, you will activate a bell and an indicator light which are easy for our crew to see; an attendant will assist you as soon as possible - remember, crew must remain seated for take-off and landing and whenever the seat belt sign is illuminated, so if you use the call bell at this time, just be patient.

Seat Allocation

Allocated seat numbers are marked on your boarding pass and it is generally requested that you sit in this seat for take-off whether or not there are other empty seats around you. The weight of the aircraft used for take-off calculations is based somewhat on passenger distribution shown on the seating plan.

Emergency Exit Seating

You may have requested to be seated in a row of seats at an emergency exit the extra leg room is always welcome! There are certain criteria that each passenger must meet in order to occupy these seats.

  • As all instructions in an emergency are provided in English, you must be fluent in this language.

  • You must be fully able bodied in all regards.

  • You must be at least sixteen (16) years of age to occupy one of these seats.

The cabin crew may ask you to change seats, if you are out with these criteria; should you feel that you do not wish to accept responsibility for operating an exit, please mention this to one of the cabin crew and we will re-seat you before departure.

Cabbin Baggage

Cabin baggage can pose a threat to in flight safety if not safely stowed. For this reason it is essential to limit the amount of baggage that is brought onboard an aircraft. Generally, each passenger is permitted to bring onboard one piece of hand baggage, weights vary from different carriers.

Cabin Spraying

On most international flights it is required that the aircraft cabin be sprayed with an insecticide. This is enforced by the Port Health Authorities, guided by the recommendations from the World Health Organization. This procedure, when required, is performed as soon as the doors have been closed for departure. Spraying is carried out to reduce the risk of diseases carried by mosquitoes. The insecticide is harmless to humans, however if you are wearing contact lenses it is suggested that you close your eyes during spraying and for around 30 seconds afterwards.